Brightshores Health System is making temporary changes to its referral process for its cancer program.
The hospital system says in a statement, “Recruitment of medical oncologists to Brightshores Health System is a high priority. Despite our best efforts, we have been unable to recruit additional oncologists to the team. The national physician shortage is being felt every day at the hospital and in our local communities.”
Brightshores says, beginning Monday, November 25th, 2024, patients with new diagnoses of lung, colorectal and breast cancer will continue to be seen at Brightshores. Patients with other cancer treatment needs who would normally be treated at Brightshores will be redirected to the closest cancer centre (Barrie, Kitchener or London).
They add, patients currently in their care will not be impacted and will continue to receive treatment at Brightshores.
Beth Morris, Vice President, Clinical Services & Quality, and Chief Nursing Executive says, “We truly regret having to be in this position,” adding, “We have worked very hard to minimize the impact on patients who would normally receive their cancer care at Brightshores. This change will provide the best care to all patients while we continue to recruit for additional oncologists.”
Brightshores says, all cancer patients will continue to be referred to Brightshores as they are now. Brightshores will oversee the referral process and, working with the referring physician, will redirect the patient to the closest cancer centre based on where they live and the cancer treatment they require.
Their retail pharmacy remains available for patients to fill any oral chemotherapy prescriptions.
Brightshores notes, “Our two oncologists are deeply committed to providing every patient with quality care and are working with the cancer centre care to ensure all patients have access to timely care. At this time, the demand for care is exceeding our oncology program’s ability to provide services.”
Morris says, “We know that this change will add worry to patients and families during an already stressful time,” and adds, “Providing quality care close to home is a commitment we take seriously. This approach ensures patients are receiving the best quality care while we continue to recruit medical oncologists. We are truly grateful to our oncologists, our cancer program team and our partners at the South West Regional Cancer Program, as well as London Health Sciences Centre, Grand River Hospital and Royal Victoria Regional Health Centre for their support during this challenging time.”
Patients and their families with questions or concerns can contact the Patient Relations Department at 519- 372-3920 Ext. 2308, from 8 a.m. to 4 p.m. Monday to Friday or by email at patientrelations@brightshores.ca.